Hello everyone,
a friend of mine purchased Access 2013 on Amazon an received a product key from them. Now she's searching for where to actually download access.
I once downloaded a trial version so we installed that one and tried to activate it using the product key. After entering the key we at some point had to enter a microsoft e-mail Account so we simply chose the one my friend uses. This however ends in an error message 'The account <my friends email account> isn't associated with this Office Product. To activate this install, please sign in with the account associated with your product.'
The error message sounds logical since the email address and the product key were never associated to one another. So here comes the question:
1. How can I download Access when I already have a product key from Amazon?
2. How can I activate Access with with a key from Amazon or associate an account to the key?
Can anyone help? Has anyone already had experience with Amazon product keys?
Access was installed on Microsoft Server 2008 R2 64bit.
Best regards from Germany
Oliver

Your Microsoft account takes the place of your Office product key for many tasks, such as activating Office and reinstalling Office. Check the sections below to find out if you need an Office product key and what to do with your key if you have one.

The product key is in the confirmation email you received after buying your digital copy of Windows. Microsoft only keeps a record of product keys if you purchased from the Microsoft online store. You can find out if you purchased from Microsoft in your Microsoft account Order history. Windows XP Product keys for free. Windows XP was developed by Microsoft and was released in 2001. It was succeeded by Windows Vista. Windows XP received positive reviews with its users, with critics noting increased performance, a more intuitive user interface, improved hardware support, and its expanded multimedia capabilities.

You just bought Office

You're using Office

View your product key

Get help with your product key

I just bought Office. Where do I enter my product key?

If you bought a new, never used product key

If you have a new, never used product key, go to www.office.com/setup and follow the on-screen prompts.

If you bought Office through the Microsoft Store

If you bought Office through the Microsoft Store, you can enter your product key there.

1. Go to www.microsoftstore.com. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Office.
2. After you sign in, select your name in the upper right-hand corner, and then select Order History.
3. Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key (this doesn't actually install Office).
4. Select Install Office again in the window where the product key appears.
5. On the Hi. Let's get your Office page, follow the prompts to associate your product key with your Microsoft account and start the installation process.

If you bought Office through Microsoft HUP

When you install Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you enter your product key after you install your product.

1. Start any Office app, such as Word, Visio, or Project, depending on your purchase.
2. In the Sign in to set up Office screen, select I don't want to sign in or create an account (it's a small link at the bottom of the window).
3. Enter your Microsoft HUP product key to activate Office.
   For help, see Get help installing Office through Microsoft HUP

My new Windows 10 PC came with Office but I can't find a product key

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Office 365 Home. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Office 365 Home, or buy Office.

If you paid for an Office product to be included on your new Windows 10 PC, a digital product key is transmitted to your PC when you activate Windows 10. You won't receive a printed product key. Instead, you'll see a message similar to the following when you start Word (or any Office app).

I bought a product key card but there's no key on it

If you bought an Office product key card, you might need to carefully scratch off a silver foil coating on the back of your product key card to reveal your product key. If you damage the key while scratching off the foil coating, see I lost or damaged my product key.

Tip: A product key card might also contain bar codes and other groups of letters and numbers, but the product key will always be shown in the format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

Office is prompting me for a product key

Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such as Project, Visio, Word, Excel, and Outlook.

Sign in to install Office

Bookmark the site below so you always know where to go to install Office.

Sign in to activate Office

If an Office app prompts you to activate, sign in with your Microsoft account instead of a product key.

Use the right Microsoft account

Make sure you sign in with the Microsoft account that you used to buy Office.

Note: If you bought a new, unused Office 365 product key card to renew an Office 365 subscription or to buy your trial, you can enter that product key if Office prompts you for it. You can also enter the product key at www.office.com/setup.

There are a few exceptions where you'll need to do something other than sign in.

• If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you'll need your product key to install Office on a PC. To locate your product key online, see Get your HUP product key.
• If you're using a volume license version of Office Professional Plus at work, you'll need to contact your admin for a product key.
• If you see a yellow or red banner in an Office app that says SUBSCRIPTION EXPIRED, you must renew your Office 365 subscription to keep using Office. For help, see Renew Office 365 for home.

• If Office came pre-installed on your new device, and you see a yellow or red banner in an Office app that says PRODUCT NOTICE Most of the features of <app> have been disabled because it hasn't been activated, you must start a new Office 365 Home trial, sign in with a Microsoft account that's associated with Office, or buy Office. For help, see Activate Office.